| "I simply had to write you to thank you, and to sing the praises of two of your staff: Beverly and Ann.After learning I needed to undergo chemo I began my search for wigs. I visited various wig shops, but felt a visit to Party City would be comparable. Upon hearing about HPI from two different people, I quickly made an appointent. You have the answer to many people's prayers.The sensitivity, priivacy and caring that go into this whole process, not to mentionthe quality of the product is top rate, and for all of this I thank you. Ann was fabulous; though honest, and very sensitive. She approaches the process with dignity that every client deserves at such a volunerable time. Her openness to share her own hair situation with me was very reassuring, as well as incredible testimonial of your product. I went in today to pick up my hair. It was a very teary morning for me, and Beverly quickly turned that around. She gave me all the time in the world, listened, instructed, and approached the styling of my new hair very cautiously, and carefully. She made me feel comfortable and at ease. Both Ann and Beverly recognize the delicacy of the clients' needs, and treat the situation with grace and sensitivity. I thank you for establishing HPI, and I hope you continue to be around for all who need your services. As for me I am spreading the word!" W. Lucas--Nashville, Tennessee |